Treon Connect user personas

Treon Connect is designed to support multiple roles within industrial environments. Understanding these user personas helps ensure smooth deployment, operation, and maintenance of your condition monitoring solution.

IT Administrator

Mission: Managing access, hierarchy, and system connections

Key Responsibilities:

• Manages user access and permissions: Invites users, assigns roles, and creates secure access based on their responsibilities.
• Builds group hierarchy: Organizes users into groups by site, location, or role to ensure the right level of visibility and control.
• Ensures reliable connectivity: Verifies that sensors, gateways, and dashboards communicate seamlessly.
• Supports setup and onboarding: Guides users through Treon Connect to confirm end-to-end data flow.

Maintenance Technician

Mission: From alert to action - keeping machines healthy

Key Responsibilities:

• Inspects and diagnoses faults: Receives work orders, investigates alerts, and identifies root causes.
• Performs repairs: Executes corrective actions safely and efficiently.
• Updates maintenance records: Documents repair details and attaches supporting images.
• Feeds back insights: Shares observations to help refine predictive alerts and maintenance practices.

Installation Technician

Mission:: From blueprint to operation – ensuring systems run strong.

Key Responsibilities:

• Prepares installation site: Verifies readiness and ensures all prerequisites are met.
• Installs equipment: Executes setup according to technical specifications and best practices.
• Configures and tests systems: Performs connectivity checks and functional testing for optimal performance.
• Documents installation details: Records configurations, captures images, and updates system logs.